• Document Verification:

The CACB reserves the right to verify documents with issuing institution(s) at any time.The CACB uses reasonable efforts to verify documents for authenticity based upon the best information available to CACB and CACB’s best judgment.

• Requests for additional documentation after initial review of application:

If the documentation submitted is incomplete or additional information is requiredin order toprepare an accurate evaluation report, The CACB will issue a document request.

The CACB reserves the right to have official records sent directly to our office by the issuing institution, and/or to verify documents with issuing institution(s)at any time.

An evaluation report will be prepared only after all requested material has been received to the satisfaction of the CACB.

• Forged/altered documents:

If it has been determined that any document submitted includes factual inaccuracies or has been altered, forged, or tampered with, the CACB reserves the right to cancel the application without notice to the applicant.

Upon cancellation, the documents in question, including originals, shall become the property of the CACB and no evaluation report will be prepared. IRCC recipient authority will be notified. The application fee from these forged/altered documents and applications will not be refunded.

• Documents from institutions that are not legitimate:

If it has been determined thatanydocument submitted for evaluation was obtained from an institution that is not legitimate, the CACB will issue a report indicating that the document and institution are not legitimate. NO OTHER EVALUATION REPORT WILL BE ISSUED FOR THAT APPLICATION. IRCC recipient authority will be notified. The application fee will not be refunded.

• Translations:

The CACB does not provide translation services. Your documents must be translated into English or French before you send us your application. Check whether the school or university that you attended in your home country will translate your documents for you. The translations prepared by government ministries or consulates of your home country are also acceptable. If these options are not available, you should contact a professional translation service either in your home country or in Canada.

• Advisory opinion:

The evaluation reports provided by the CACB are advisory in nature and are not binding upon any institution or agency.

• Original documents:

The CACB does not require any original documents if they are not sent through Option 1 or Option 2 describedhere.Any original documents received by CACBwill not be returned and will be destroyedby CACB at its sole discretion.